Privacy

Account Deletion

How to delete cloud and device data.

Effective September 29, 2026

1. Device data is separate

DateCompass works locally for browsing, curated Date Coach guidance, Favorites, Bucket List, My Dates and plans, checklists, many preferences, and manual or permitted location features. These do not require an email/password account. Local data may include saved activities, plans, reminders, custom lists, notification history, and recent planning areas. Use Account → Export and delete local data to export or clear device data. Clearing app storage or uninstalling the app generally removes local application data from that device, subject to platform backup behavior. Deleting only device data does not delete account-linked cloud data.

2. Anonymous and registered cloud identities

When Firebase is available, DateCompass automatically creates an anonymous cloud identity. It is not an email/password account you created. It can be used to submit date ideas and private feedback/activity reports. If you choose to register with email and password, eligible saved data can be backed up and synchronized across devices and you can submit a provider profile.

An anonymously authenticated guest can open Account → Privacy controls → Delete cloud data and anonymous identity and confirm. A registered user can open Account → Privacy controls → Delete account and cloud data and confirm. The authenticated deletion service removes the Firebase Authentication identity and its account-linked Firestore user document and subcollections, including production feedback and usage-limit records. It also removes date-idea and provider-profile submissions owned by that identity. The service does not clear data stored only on the device; use Export and delete local data separately.

If the app later initializes again with Firebase available, a new anonymous identity may be created. That new identity is separate from the deleted one. Online submissions may be unavailable in the same session until cloud authentication initializes again. Uninstalling the app or clearing only local storage does not itself request cloud deletion.

If you cannot access the original app session or the deletion control fails, email support. Describe the problem without sending passwords or payment credentials. DateCompass may need information sufficient to verify that you control the relevant identity; recovery or deletion of an inaccessible anonymous identity may not always be possible.

3. Submitted date ideas, provider profiles, and private reports

Date ideas and provider profiles are submitted for possible review and publication; private feedback and activity reports are not. Cloud identity deletion removes submissions and reports owned by that identity, together with its server-side usage-limit records. If an approved idea or listing has separately been incorporated into published app content or promotional material, deleting the original submission may not automatically remove that published copy. Contact support to request review of a published copy or help with a particular submission, and identify it without sending unnecessary personal information.

4. Retention limits

Some information may be retained when required by law, necessary for security or dispute resolution, or present in backups and service-provider logs that cannot reasonably be isolated immediately. Retained information remains subject to applicable safeguards and retention practices. This page does not promise immediate removal from every backup or a fixed retention period that has not been established.

5. Independent third parties

Deleting DateCompass data does not automatically delete information held independently by Apple, app stores, your device calendar, email services, or other providers you choose to use. Use those services' own controls where applicable.

6. Contact

Operator: Brandon Hatch, doing business as DateCompass, Utah, United States.
Public business mailing address: 934 South Main St., Layton Utah 84041.
Deletion requests and questions: northstarapp.support@gmail.com.